1 Who We Are
This Privacy Policy explains how SaastoAgent trading as SaaS2Agent ("SaaS2Agent," "we," "us," or "our") collects, uses, discloses, and protects personal data when you visit https://saastoagent.com, submit an inquiry, subscribe to updates, or otherwise interact with our website, content, and business communications.
2 Scope of This Policy
This policy applies to the SaaS2Agent marketing website, service pages, blog and case-study pages, contact or consultation forms, newsletter subscriptions, and related communications. It does not govern client data processed by SaaS2Agent on behalf of a customer under a separate services agreement, data processing agreement, or statement of work.
3 Personal Data We Collect
Depending on how you interact with us, we may collect the following categories of personal data:
- Identity and contact information, such as your name, work email address, phone number, and company details.
- Professional or business information, such as your role, company name, SaaS platform context, integration needs, and business requirements shared in inquiry forms or calls.
- Communication data, such as the contents of messages, meeting requests, emails, and support or sales correspondence.
- Newsletter and marketing preference data, such as subscription status, email engagement, and communication preferences.
- Technical and usage data, such as IP address, browser type, device information, referring pages, session timestamps, and high-level interaction data collected through server logs or analytics tools.
- Cookie and similar technology data as described in our Cookie Policy.
4 How We Collect Data
We collect personal data directly from you when you fill out contact forms, request a consultation, email us, subscribe to updates, or otherwise communicate with us. We also collect certain technical data automatically through website infrastructure, cookies, and similar technologies. In some cases, we may receive business contact information from marketing, CRM, referral, analytics, or lead-enrichment tools that we lawfully use in connection with B2B sales and marketing.
5 Why We Use Personal Data
We use personal data for legitimate business purposes, including to:
- Respond to inquiries, schedule discovery calls, and provide information about our AI agent development services.
- Review project requirements, architecture needs, integration requests, and potential commercial engagement opportunities.
- Operate, secure, maintain, and improve the website and related systems.
- Send newsletters, thought-leadership updates, event invites, or other marketing communications where permitted by law.
- Measure website performance, campaign effectiveness, and audience engagement.
- Protect our rights, prevent misuse, and comply with legal obligations.
6 Legal Bases for Processing
Where applicable data protection laws require a legal basis, we process personal data on one or more of the following grounds: your consent; performance of pre-contractual steps or a contract; our legitimate interests in operating and growing our business; and compliance with legal obligations. Where consent is required for cookies or marketing communications, we will seek it in the manner required by applicable law.
7 How We Share Personal Data
We do not sell personal data in the ordinary course of our business. We may disclose personal data to:
- Website hosting, infrastructure, security, storage, and IT service providers.
- Analytics, CRM, email delivery, newsletter, and marketing automation providers.
- Professional advisers such as lawyers, accountants, auditors, or insurers.
- Prospective buyers, investors, or acquirers in connection with a merger, financing, restructuring, or sale of assets, subject to appropriate confidentiality protections.
- Courts, regulators, law enforcement, or other authorities where required by law or reasonably necessary to protect rights, safety, and legal claims.
8 International Transfers
SaaS2Agent may operate with team members, contractors, clients, or service providers in more than one country. As a result, personal data may be transferred to and processed in jurisdictions other than the one where you are located. Where required, we will use appropriate safeguards for cross-border transfers, such as contractual protections, internal controls, and vendor due diligence.
9 Data Retention
We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including to manage sales cycles, client onboarding, legal compliance, dispute resolution, recordkeeping, and business continuity. Retention periods may vary depending on the nature of the relationship, the sensitivity of the information, and applicable legal requirements.
10 Security
We use administrative, technical, and organizational measures designed to protect personal data against unauthorized access, misuse, loss, alteration, or disclosure. No internet transmission or storage environment can be guaranteed to be completely secure, so we encourage you not to submit highly sensitive information through website forms unless specifically requested and appropriately protected.
11 Your Privacy Rights
Depending on where you live, you may have rights relating to your personal data, such as the right to access, correct, update, delete, restrict, object to certain processing, withdraw consent, or request portability. You may also have the right to opt out of certain targeted advertising, profiling, or sales/sharing activities where those laws apply. We will consider and respond to requests in accordance with applicable law.
- To exercise a privacy request, contact us at [email protected].
- We may need to verify your identity before fulfilling a request.
- You may designate an authorized agent where permitted by law.
- You will not be discriminated against for exercising applicable privacy rights.
12 Children's Privacy
Our website and services are intended for business users and are not directed to children under the age required by applicable law. We do not knowingly collect personal data from children through this website. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.
13 Third-Party Sites and Services
Our website may link to third-party sites, platforms, or publications such as Clutch, GoodFirms, Medium, or other external resources. We are not responsible for the privacy practices, security, or content of those third-party services. Please review their policies before interacting with them.
14 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, operations, legal obligations, or website technologies. When we do, we will update the "Effective date" above and post the revised version on the website.
15 Contact Us
For privacy questions, rights requests, or concerns, please reach out via any of the channels below.